Frequently Asked Questions

We strive to deliver your order within 2-3 business days for all USA states. For retail and wholesale orders, the rest of the world we deal with wholesale and shipping time is by sea freight. We will provide you with a tracking number once your order is shipped.

Our retail selling channels are Amazon USA and Wayfair. We also have a dedicated online store where you can browse and purchase our products.

Yes, we welcome anyone to visit our physical showroom. Our showroom is open and we have a team of experts who will be happy to assist you with any questions or concerns.

Yes, we attend many national and international show fairs like Canton fair, Furniture Trade Shows in Germany and USA. These events provide us with an opportunity to showcase our products to a wider audience and connect with potential customers and partners. We also use these events to stay up-to-date with industry trends and innovations.

We understand that sometimes items may not be perfect. If you are not satisfied with your purchase, you can return it within 30 days of receiving it. The item must be in its original condition and packaging. We will issue a refund or exchange for the returned item.

You can contact our customer service team by phone or email. We are available 24-7 to assist you with any questions or concerns.

We accept all major credit cards, PayPal, and Apple Pay. We also offer financing options for our products in certain cases.

Once your order is placed, we will send you an email with a tracking number and estimated delivery date. For retail orders, you can track your order on the FedEx website. For wholesale orders, you can track your order using the tracking number provided by the respective shipping company we have used to transport your container.

We offer one year warranty on all of our products. The warranty covers any defects in materials or workmanship. If you have any issues with your product, please contact our customer service team within 30 days of receiving it.